# Refund Policy

> Before Work Begins If you change your mind before implementation work begins, contact us promptly. We will review unused orders for a refund. After Work Begins Because this is a digital technical service, fees become non-refundable once implementation work has materially started, except where required by law or where we are unable to deliver the [&hellip;]

## Before Work Begins

If you change your mind before implementation work begins, contact us promptly. We will review unused orders for a refund.

## After Work Begins

Because this is a digital technical service, fees become non-refundable once implementation work has materially started, except where required by law or where we are unable to deliver the purchased service.

## Problems With Delivery

If something included in the purchased setup is not functioning as described at handoff, contact us so we can correct the implementation.
